This page contains
answers to common questions handled by our support staff,
along with some tips and tricks that we have found useful
and presented here as questions. Once you have
exhausted all options and can not find the answer on this
page select number 7 to submit a help request ticket to
our department.
Note:
In these answers we will follow a few shorthand
conventions for describing user-interface procedures. Key
combinations will be presented like this: Ctrl+Alt+Delete,
which means that you should press and hold down the
Control key, the Alt key, and the Delete key at the same
time. Menu selections will be presented like this: File->Open,
which means that you should open the File menu, and then
make the Open selection.
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